ProjaH Store
Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, purchase domains or hosting, or contact support.
Key points
What this policy covers
We only use your data to provide our services, improve the site, and meet legal obligations. We don’t sell your personal information.
Information we collect
Contact details (name, email, phone), account details, billing information, and technical data such as IP address, device, and browser information.
How we use your information
To process orders, deliver domain/hosting services, provide support, prevent fraud, and communicate service updates and important notices.
Legal bases (UK GDPR)
We process data where necessary for a contract, to comply with legal obligations, for legitimate interests (security and service improvement), and where you’ve given consent (e.g., marketing).
How long we keep it
We retain data only as long as needed for the purposes above, including accounting and regulatory requirements, then securely delete or anonymise it.
Security & trust
How we protect your data
We use appropriate technical and organisational measures to protect personal information, including access controls, encryption in transit where supported, and monitoring for suspicious activity.
No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately so we can help you secure access.
More detail
Common questions about cookies, third parties, and your rights.
Do you use cookies?
Yes. We use essential cookies for site functionality and security, and may use analytics cookies to understand how the site is used. Where required, we’ll ask for your consent.
Do you share data with third parties?
We may share information with service providers who help us run the website and deliver services (for example, payment processors and our domain/hosting platform providers). They are required to protect your data and use it only for the services they provide to us.
Is my payment information stored by ProjaH Store?
Card payments are handled by our payment providers. We do not store full card numbers on our servers.
What are my rights under UK GDPR?
You may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You can also withdraw consent where processing is based on consent.
How do I make a privacy request?
Use our contact form and choose “Privacy request”, or email us at the address below. We may need to verify your identity before responding.
Do you transfer data internationally?
Some providers may process data outside the UK. Where this happens, we use appropriate safeguards such as adequacy decisions or standard contractual clauses.